We accept returns on all of our products in their original condition within 30 days of purchase with the exception of paper and bookcloth. This is due to the fragile nature of these items. All returned merchandise is subject to the original shipping fees as well as the cost of the return shipping. We pride ourselves on providing excellent customer service to all our customers. If at any time there is a problem, such as being sent something you did not order or if you felt it was misrepresented on the website, please contact us immediately and we will work with you to resolve it as quickly as possible.