Gift Card FAQ

Gift Card


Can a gift card be used more than once on your website? 
Yes, providing there is still a balance remaining on the card.

Can more than one gift card be used towards a purchase? 
Yes, a customer can redeem another gift card during checkout.

How can I check my balance? 
Customers can't check their own gift card balance, but you can request to have your balance sent to you. Contact us at staff@hollanders.com.
 
Can a gift card be used to pay for shipping and taxes? 
Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can gift cards be used in conjunction with a discount? 
Yes, gift cards are a form of payment.

Can I apply a discount to my gift card purchase?
Discounts cannot be applied to the purchase of gift cards, however, as stated above, they can be used as a payment in conjunction with a store discount. 

Can a gift card be used to buy another gift card? 
No, you can not use a gift card to buy another gift card.

Can a gift card that is bought on the website be used in Hollander's brick and mortar store?  
Yes, you can use a website purchased gift card for a purchase in Hollander's store. If the entire amount is not used, the balance will be converted into a new gift card that will be issued right away, or into a Hollander's In-store Gift Certificate, if preferred. 
Hollander's Gift Certificate


Can I purchase a Hollander's In-store Gift Certificate instead of a Website Gift Card? 
Yes, you can. This is typically done by those who want to purchase a gift certificate for someone who might use it in our Kerrytown Shops - Ann Arbor store. The best way to do this is to call us on the phone (734-741-7531) or purchase it in the store.

If you order by phone, we will mail (in an envelope) a Hollander's gift certificate, similar to the one shown above either to you or the recipient. This gift certificate can only be used for Hollander's In-store purchases and can not be used on our website.